Drop Chat

AI Agent

An AI agent that answers WhatsApp and website chats for you.

Give customers fast answers to routine questions, in your own business's voice, while your team stays in control of every conversation.

Every new workspace starts on the Free plan.

AI agent

Replying on WhatsApp

AI active

Using the business info you added

  1. Customer: Hi, do you have a 2BHK available?
  2. AI agent: Yes, we can help with 2BHK enquiries! Which area are you looking in, and when would you like to visit?
  3. Customer: Near MG Road, this weekend. Can I bring my pet?
  4. AI agent: Pet policies depend on the property, so I'll ask the team to confirm that for you. Which day works best — Saturday or Sunday?
AI on for your business Switch to Human anytime Lead alerts on WhatsApp

AI agent

Let AI handle the questions your team answers every day.

Give customers quick answers to routine questions while your team stays in control of every conversation.

  1. Answer routine questions

    The AI agent replies to everyday WhatsApp and website questions as soon as they arrive, when you've turned it on.

  2. Use your business information

    Describe your services, timings and policies once on the AI Agent page. It answers from that — and when something needs confirming, it says your team will confirm instead of guessing.

  3. Keep your team in control

    Switch any conversation to Human and the AI stops replying there. Turn the agent off for the whole business anytime.

How it works

From switched on to replying, in minutes.

  1. Turn it on

    Enable the AI agent for your business from the AI Agent settings page — no setup beyond that is required.

  2. Tell it about your business

    Describe your services, timings and policies once. The agent answers from that, in its own voice.

  3. It replies on WhatsApp and your website

    Routine questions get an answer right away. When something needs confirming — like a price or an appointment slot — it says your team will confirm instead of guessing.

  4. Your team stays in charge

    Switch any conversation to Human at any time, and get a WhatsApp alert when the agent captures a lead's details.

Why it works

Built to help, not to guess.

  • Always on

    Answers routine WhatsApp and website questions the moment they arrive, including outside business hours.

  • Speaks for your business

    Uses the services, timings and policies you describe on the AI Agent page — not a generic script.

  • Knows its limits

    Built-in rules stop it inventing prices or appointment slots — it says your team will confirm instead.

  • Lead alerts on WhatsApp

    Get notified on WhatsApp the moment the agent picks up a customer's details.

  • Choose your AI model

    Pick a free-tier model or a more capable paid Claude model from Settings → AI Agent.

  • You're always in control

    Switch any conversation to Human, or turn the agent off for the whole business, anytime.

Let AI handle the questions your team answers every day.

Set it up on your AI Agent page in minutes, and keep your team in control the whole time.

Every new workspace starts on the Free plan.